About the Author

Rohan Oommen, Vice President of Customer & Partner Trust, Amazon

Rohan Oommen is the Vice President of Customer & Partner Trust at Amazon, where he leads the company's global efforts to ensure a safe, trustworthy shopping experience for hundreds of millions of customers worldwide, while ensuring a seamless experience for millions of selling partners. These efforts leverage advanced AI, machine learning, and human judgment and spans the full trust lifecycle: preventing buyer fraud and account compromise, verifying seller identity, ensuring product safety and regulatory compliance, protecting brands and intellectual property, and safeguarding every transaction.