What We Do

Amazon’s mission is to make customers lives better and easier every day by relentlessly inventing on their behalf. We work to provide broad selection, value, and convenience across a range of customer experiences, including online shopping, cloud computing, streaming entertainment, consumer electronic devices, advertising, healthcare, AI services, and more.

Amazon India
We work every day to earn and keep customers’ trust. We do this through convenient services, and by creating India-specific programs for the thousands of small and medium businesses that add significantly to our product selection.
Devices and Services
From Alexa and Echo, Fire TV, and more, customers are using devices and services to make their daily lives easier and more enjoyable.
Amazon Pay
Amazon Pay simplifies daily life and fulfills the aspirations of every Indian by solving their payment and financial needs. It offers a trusted, convenient, and rewarding way for millions of cash customers to make digital payments, both on Amazon and at offline stores.
Delivery and Logistics
Our Operations and award-winning Customer Service teams are at the heart of Amazon’s mission to be Earth’s most customer-centric company.
Amazon Web Services
AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally.
Entertainment
We create and provide access to world-class entertainment through Amazon Originals, Prime Video, Audible, Prime Reading, Prime Gaming, Amazon Music and more for customers to enjoy.

Happy customer in Leh receiving his parcel from an Amazon Delivery Associate

We operate a lot like a set of startups, embracing invention and creating stores, devices, and services that our customers will use, share, and love.

Our passion for delighting customers drives us to constantly invent on their behalf. Working backward from customer needs, we’re constantly seeking to improve our services, add benefits and features, and invent new products. With this in mind, over the years we’ve launched innovative services such as Prime, Alexa and our family of Echo devices, award-winning entertainment, and exclusive Amazon products.

What We Do

We operate a lot like a set of startups, embracing invention and creating stores, devices, and services that our customers will use, share, and love.

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