Today, Amazon India announced the launch of a new Fulfilment Centre (FC), the largest in the State of West Bengal with a storage capacity of 1.2 million cubic feet. Amazon India has also tripled the storage capacity of an existing specialized fulfilment centre for large appliances and furniture, to more than 6 lakh cubic feet. This expansion marks a significant increase in Amazon India’s infrastructure in the State, which will now offer a storage capacity of more than 3.4 million cubic feet across 5 fulfilment centres. This expansion will help the 25,000 sellers in West Bengal offer a wider selection and enable faster deliveries of customer orders within the region and neighbouring States ahead of the upcoming festive season.

“Hon’ble Chief Minister of West Bengal, Mamata Banerjee, thanked Amazon for the 'Puja gift’ to the people of Bengal and lauded the employment opportunities that would be created by the Fulfillment Centre. She wished the project all success.”

Commenting on the expansion, Akhil Saxena, VP, Customer Fulfilment Operations, APAC, MENA & LATAM, Amazon said, “West Bengal is a very important market for us as its strategic location enables us to better serve customers in the region and neighbouring north-eastern States. With this expansion we will be able to support small & medium businesses while creating hundreds of work opportunities for locals in the State. Infrastructure expansion is a key step in furthering our vision to make e-commerce a part of everyday life, especially during the festivities - when safety, faster fulfilment and greater reach are of immense value to our customers and sellers.”

Hon’ble Chief Minister of West Bengal, Mamata Banerjee, thanked Amazon for the 'Puja gift’ to the people of Bengal and lauded the employment opportunities that would be created by the Fulfillment Centre. She wished the project all success.

“West Bengal is a very important market for us as its strategic location enables us to better serve customers in the region and neighbouring north-eastern States. With this expansion we will be able to support small & medium businesses while creating hundreds of work opportunities for locals in the State.”
Akhil Saxena, VP, Customer Fulfilment Operations, APAC, MENA & LATAM, Amazon

Amazon has one of the most advanced fulfilment networks in the world, and sellers in India have been benefitting from Amazon’s expertise in fulfilment, reliable nationwide delivery and customer service. The new specialised FC in West Bengal will help ensure that customers can enjoy festive shopping from the comfort and safety of their homes. Amazon also supports local entrepreneurs and businesses in West Bengal, with programs that enable part-time and full-time delivery opportunities. Amazon India has thousands of Flex partners and ‘I Have Space’ stores as well as more than 85 Amazon-owned and Delivery Service Partners stations, in West Bengal.

Amazon India’s commitment to West Bengal:

  • 5 Fulfilment centres in West Bengal with more than 3.4 million cubic feet of storage space.
  • 2 Sort centres in the State with more than 1.2 lakh square feet of processing area.
  • Strong delivery network with more than 85 Amazon-owned and Delivery Service Partner stations in West Bengal.
  • More than 25,000 sellers in West Bengal.
  • Thousands of ‘I Have Space’ stores in West Bengal.
  • Top categories include – Smartphones, large appliances, fashion, consumer electronics and grocery.

The expansion in West Bengal is a part of the company’s plans announced in July to add 10 new Fulfilment Centres and expand 7 existing sites, across India. Amazon India places tremendous value and focus on the well-being and safety of its people across its operations network and its customers. Amazon India will continue to work closely with the health officials and in line with Amazon’s global standards has already implemented close to 100 changes in its operational processes, including social distancing and daily temperature checks on entry and exit at the work site for the health and safety of its people.

All customers on www.amazon.in and the Amazon mobile shopping app have easy and convenient access to over 200 million+ products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24x7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy Amazon.in’s guaranteed next-day, two-day delivery and standard delivery on products fulfilled by Amazon.