Amazon India ranked #1 in the list of Best Companies to Work For in India, as part of a survey conducted by Business Today. The survey highlighted aspects such as growth and learning opportunities, clarity of company goals, and flexibility at work that were strong in the fabric of Amazon’s work culture.

Business Today, part of the India Today Group, conducts an annual survey to arrive at the list of the Top 25 Best Companies to Work For in India. It covered employee-related practices such as growth initiatives, well-being, engagement, and thinking beyond business. Apart from Amazon India, other companies that made it to the top 10 are Google India, Tata Consultancy, Accenture, Microsoft, DHL Express, Adobe India, HDFC, Pfizer Ltd., and Tata Steel.

Amazon India's Day 1 culture is strong among employees, with every person contributing to making a better day, every day, for their colleagues and customers. Our work culture is shaped by our Leadership Principles that employees use to guide their work. Among them is Strive to be Earth’s Best Employer, a principle that encourages leaders to lead with empathy, have fun at work, and make it easy for others to have fun. The other is Success and Scale Bring Broad Responsibility. This LP reminds leaders to be humble and thoughtful about the effects of their actions (even secondary effects) and be accountable to local communities, the planet, and future generations.

Amit Agarwal, SVP - India and Emerging Markets, recognises that it’s not any ‘one’ thing that makes a great place to work — it’s a culture that is nurtured by every employee. “It is certainly heartening to be recognised as one of the best companies to work for in India, as we aspire to be Earth’s Best Employer. We remain focused on making every day better for our employees, to create a safe, empathetic, inclusive, productive, empowering, and purposeful environment where builders can invent with speed on behalf of customers, impact at scale, take care of their personal well-being, and build purposeful careers,” he says.

“We consider HR as a scientific organization that uses technology wherever possible to make a direct impact on our customers and employees. ”
Deepti Varma
Director, HR, Amazon in APAC, Middle-East

While measuring employee engagement and work culture has always been difficult to quantify, true to our data-driven nature, this was easy to do at Amazon India. Deepti Varma, Director - HR for APAC and Middle East, explains how key HR initiatives remain rooted in what’s important to employees by staying in constant touch with them. “We could measure and improve employee experience quickly because we had a tool like Connections. We consider HR as a scientific organization that uses technology wherever possible to make a direct impact on our customers and employees. We look at simple scalable mechanisms to automate processes wherever we can instead of making them operationally heavy.”