The customer is at the heart of everything we do. Amazon is a place where smart, passionate people obsess over customers and innovate on their behalf. We also invest in employees’ success. Amazon will spend over $700 million to provide free skills training to employees—helping them further their careers in tech and in-demand roles such as cloud computing.
It’s always “Day 1” at Amazon—that’s our approach to doing everything with the energy and entrepreneurial spirit of a new organization on its first day.
Building the future is inspiring and fun, but it’s not easy. Amazon employees aren’t just encouraged to come up with the next big idea, they’re empowered to own and build it. Being a builder comes with an appetite for risk taking. Founder Jeff Bezos has called Amazon “the best place in the world to fail.” Learning from our failures, and applying them to the next big idea, is at the heart of delighting customers and inventing things we never thought possible. Employees are encouraged to take ownership of their work and careers. We believe this means people grow faster at Amazon than they would anywhere else.
Back to work: Amazon supports an effortless transition for new parents
Post maternity, many parents feel overwhelmed, confused, and conflicted. In such situations, it helps if the organization you work for has a culture that supports working mothers and steps up to ensure that returning to your job is seamless.
We listen to our employees and innovate to keep each of them healthy and safe while they are at work.
In 2020, we invested $11.5 billion in COVID-19 related initiatives to get products to customers and keep employees safe. This includes investments related to safety measures, such as personal protective equipment, enhanced cleaning of our facilities, processes that allow for effective social distancing, higher wages for hourly teams, and developing our own COVID-19 testing capabilities.
Amazonians deliver warm surprises for our delivery partners during Prime Day
An internal grassroots effort celebrates delivery partners in the Amazon delivery network during Prime Week, Amazon India’s largest event of the year.