Evolution of Amazon’s Delivery Service Partner program to give rise to more entrepreneurial opportunities in India

With the launch of the next evolution of Amazon’s Delivery Service Partner (DSP) program, aspiring entrepreneurs have a great opportunity to further their entrepreneurial spirits, and start-ups to build their own last mile company delivering Amazon packages. Pradeep Kumar, who runs F2R Business Private Limited (F2RB) in Hyderabad is a great example. Prior to the pandemic, Pradeep was working in the Food & Beverages (F&B) space. When the pandemic hit, work dried up, and he had to rely on his savings to make ends meet. While he was keen to explore entrepreneurship, he was worried about the need to invest large amounts of money. This is when he heard about the opportunity to become a Delivery Service Partner with Amazon. With support from Amazon’s DSP program, in just a few months Pradeep is now building a successful delivery business and has already built a team of more than 70 associates who help deliver packages to Amazon customers.

This last mile program is designed for aspiring entrepreneurs to start, operate, and manage their own delivery companies, whilst delivering Amazon packages. With this offering, business owners can start their business with low start-up costs and require low working capital. These new small business owners are supported by the backing of Amazon’s more than 20 years of operational experience, best-in-class technology, and a suite of exclusively negotiated services and assets required to deliver Amazon packages safely and successfully.

For example, Parul Jain of Red and Yellow (RADY), was earlier running a 40-person franchise and distribution operation for a popular tea cafe chain until the pandemic created severe challenges. Joining the Amazon DSP program not only provided the much needed stability and reliability, but also helped drive massive growth in revenues. He has also been able to retain all his former employees and give them a sustainable livelihood, and e is thankful for the support that Amazon has provided during the pandemic with vaccination drives for delivery associates.

“We’re incredibly proud of the hundreds of small business owners growing and benefiting from the Delivery Service Partner program. With the program’s growth, we have innovated to enhance the experience for our DSPs and their associates. The new offering will serve as an incubator and enable rapid growth opportunities for aspiring entrepreneurs in the logistics sector, who will in turn be able to create additional job opportunities and a great working environment for their associates while building a strong foundation for their own entrepreneurial journey.” said, Akhil Saxena, VP – Customer Fulfilment, APAC, MENA and LATAM, Amazon.

The biggest challenge in developing a delivery network is building great teams who understand their communities, and small business owners do that best. They hire and develop great associates, while the DSP program supports them with consistent volume, logistics experience, technology, and custom resources that help their businesses thrive. Since Amazon launched its DSP program, it has invested over $1B in technology globally, with new exclusive tools for DSPs. Because of this investment, 2,500 small logistics companies are thriving and have created more than tens of thousands of jobs for Delivery Associates around the world.

For DSP partners such as Kumar Rangaswamy who runs EV Xpress Ambient Facility in Bangalore, Amazon’s support with a business coach has helped address concerns and fears about setting up a business including access to tools that help with hiring.. He was able to set up his business from scratch and is now providing employment to others.

Since the DSP program first launched in India, it has not only helped Amazon provide growth avenues to SMBs but also enabled it to reach India’s hinterlands. The program has more than 300 entrepreneurs in India, managing 1,500 Delivery Service Partner Stations across 750 cities and towns creating jobs for tens of thousands of locals. With the launch of this offering, Amazon India will further strengthen its last mile network and reach.
The recruitment process for the program has been tailored to suit geographical capabilities and also offers opportunities for owners to ensure a mutual fit. While Amazon India has already on-boarded the first batch of entrepreneurs in this program, it will continue to invite interested candidates to apply and become a part of the program as requirements open up in different regions.
To learn more or get started today, visit - https://logistics.amazon.in