Two years since Amazon Air first took off in India, it has transformed the country’s e-commerce delivery landscape. Amazon India is the only e-commerce company in the country with its own dedicated air cargo fleet. Operating two narrow-body aircraft, Amazon Air now transports tens of thousands of packages daily. This year, Amazon India is set to air ship nearly twice the number of packages it did at launch.
Amazon Air has not only expanded its network but is also playing a big part in boosting Amazon India’s ability to deliver next-day shipments faster than before. This efficiency has established Amazon Air as a leader in India's ecommerce logistics airspace and is crucial as Amazon gears up for Prime Day 2025.
Taxiing for growth and efficiency
In India, Prime Day kicks off a high-energy season where we flex Amazon Air up to 2x capacity—ensuring customers get their orders with safety, reliability, and speed, always in that order.
Amazon Air has significantly enhanced the company's delivery capabilities across India. This is in addition to its existing passenger airline belly space network. The impact on next-day delivery has been particularly significant, with air-shipped packages growing 2x since launch.
What truly sets Amazon Air apart in the country’s logistics landscape is its operational excellence. According to internal data, the service has maintained an industry-best on-time performance of over 99% month over month.
Expanding reach across India
When Amazon Air launched in India in 2023, it served four major cities: Hyderabad, Mumbai, Bengaluru, and Delhi. While maintaining these core flight routes, the service has strategically expanded by integrating multimodal connections, now effectively serving 12 cities across the country.
Amazon Air's two freighters operate overnight connecting metros such as Delhi, Mumbai, Bengaluru, Hyderabad, and Pune—city pairs that aren't otherwise feasible for one-day delivery via rail or road. The service also operates 8 additional air-rail multimodal connections. For example, the Hyderabad-Delhi flight uplifts packages for cities such as Amritsar, Jalandhar, and Ajmer.
In non-metro cities, Amazon leverages belly cargo from commercial flights and partnerships with freighter operators to extend its reach. In total, over 100 origin-destination pairs are served through Amazon's comprehensive air network (Amazon Air+belly cargo).
Meeting unique challenges with innovation
India presents unique challenges for air logistics that Amazon Air has successfully navigated. Unlike other regions where Amazon operates, India's air network is built to support high-volume one-day delivery.
The process is precisely orchestrated: customers place orders throughout the day, origin nodes consolidate and dispatch these orders by late evening, linehaul to airport terminals occurs between late evening and night, aircraft fly overnight, and last-mile connections to customers happen the following day.
Looking to the future
As Amazon Air continues to evolve and expand in India, its unique position as the only e-commerce company with dedicated aircraft is transforming the delivery experience for customers nationwide, ensuring faster deliveries with unmatched reliability and efficiency.