Shopping on Amazon.in offers convenience at your fingertips, but occasional order issues or delivery problems can arise. Whether you're dealing with a missing item, delayed delivery, or have questions about a recent purchase, Amazon Customer Service is designed for quick problem-solving.
Amazon's Customer Service is designed for quick problem-solving, featuring options like instant chat and phone support to resolve your concerns efficiently.

How to reach Amazon Customer Service

Visit the Amazon India Customer Service page and sign in. You can get help with orders, deliveries, account settings, payments, and more.
Select your issue and Amazon's self-service tools will suggest the best next steps for you. If you need more support, you can chat with us or request a call.

Chat with us

Start a chat with Amazon's messaging assistant. It'll look into your issue and guide you through the next steps. If you need more support, it'll connect you to a Customer Service associate. You can come back to the same conversation anytime within 24 hours, right where you left off.

Request a call

If you'd like to talk over the phone, you can request a callback. Choose your language, share your number, and a Customer Service associate will call you to help with your issue.

More help options

On the Customer Service page, you'll also find options to manage your: