Amazon India has created more than 100,000 seasonal job opportunities across its operations network. These opportunities include direct and indirect jobs across India in cities such as Mumbai, Delhi, Pune, Bangalore, Hyderabad, Kolkata, Lucknow, and Chennai, among others. Ahead of Amazon Great Indian Festival that kicks off on October 8 (with early access to Prime customers starting October 7), Amazon India has already onboarded the majority of these new hires into its existing network. The new hires will pick, pack, ship, and deliver customer orders safely and efficiently.
“I am grateful for the opportunity to contribute to Amazon's commitment to delivering exceptional service to customers. The work environment and facilities, with a particular focus on everyone’s health and safety, are truly commendable. I am delighted that I can support my family while also advancing professionally,” said Selim S K, a recent seasonal hire at Amazon India.
India’s most loved online shopping destination
New hires also include customer service associates, some of whom are part of the virtual customer service model, aimed at providing elevated customer experience.
The festive season is always a special time at Amazon. Recent research conducted by Nielsen Media suggests that 75% of consumers indicated that online shopping serves as a convenient one-stop shop, with 81% of customers indicating their intent to shop online.
“Beyond elevating customer satisfaction, seasonal hiring plays a vital role in empowering individuals with work opportunities and financial independence, and more importantly, boosting the festive economy. We are looking forward to creating a joyous festive season for our customers, sellers, associates, partners, and employees across India," says Saxena.
Amazon’s delivery footprint in India
Amazon India has built a strong fulfilment and delivery network and established significant partnerships. The company has fulfilment centres spread across 15 states, offering 43 million cubic feet of storage space for seller inventory. This benefits over 1.4 million sellers in the country. Amazon India has sortation centres in 19 states, along with a network of close to 2,000 Amazon-operated and partner delivery stations. Also, it has 28,000 'I Have Space' partners and thousands of Amazon Flex partners, who are ready to deliver smiles to customers across the country. This is further strengthened by Amazon’s symbiotic public and private partnerships.