We are committed to investing and innovating in India, driven by our relentless customer obsession and a vision of transforming lives and livelihoods for the better. In our 12th year now, we’re sharing 12 facts that show just how invested we are in India’s future.
1. We have invested more than $11 billion across our businesses.
That includes investments in data centers, fulfillment centers, a logistics network spanning the country, digital payment infrastructure, technology to digitise sellers and boost exports from India, innovations to provide the most trusted customer experience, investment in domestic content creators to enable world-class entertainment, and much more.
2. We will invest an additional $15 billion by 2030.
When our CEO Andy Jassy met Indian Prime Minister Narendra Modi in June 2023, he announced an additional investment of $15 billion across all businesses to reiterate our long-term commitment to India. That will take our total investments in the country to $26 billion by 2030.
3. We are one of the largest private sector employers in the country.
We have created more than 1.4 million direct and indirect jobs in India including direct employment for about 120,000 people. These jobs include roles in fulfillment centers and distribution centers, in customer service, software development, human resources, program management, machine-learning data services, seller support, and more. We opened our largest corporate office outside the U.S. in 2019 in Hyderabad and with new premises in Chennai and Delhi, we now have offices across India including Bengaluru, Delhi, Hyderabad, Mumbai, Chennai and Kolkata.
4. Over 1.6 million local businesses are selling on Amazon.in to reach customers across India.
Businesses of all sizes and types sell on Amazon.in, serving customers nationwide. We have dedicated programs tailored to their specific business needs. Our Karigar initiative helps hundreds of thousands of weavers and artisans to sell 200,000 handmade products to customers who would otherwise not have access to their unique arts and crafts. The Saheli program has empowered more than 1.8 million women entrepreneurs, while our Launchpad program enables hundreds of startups and emerging brands to go to market. The Local Shops on Amazon program support over 350,000 neighbourhood stores to expand their reach beyond their local vicinity.
5. Amazon-enabled exports from India have surpassed $13 billion.
Amazon Global Selling program has helped more than 150,000 businesses from 200 Indian cities launch overseas to sell over 400 million ‘Made in India’ products and create strong international brands. Amazon has set itself a goal of enabling $80 billion in cumulative exports from India by 20230. Last year, Amazon signed a memorandum of understanding (MoU) with the Directorate General of Foreign Trade (DGFT) to enable MSMEs and bolster e-commerce exports from India to customers in 200+ countries through Amazon Global Selling. Amazon and DGFT have co-created capacity building sessions, trainings and workshops for MSMEs across 75 districts that are a part of the DGFT’s ‘Districts as Export Hubs’ initiative.
6. We deliver across 100% of all serviceable pin-codes in India.
Our world-class fulfilment infrastructure consists of 43 million cubic feet of storage space in 15 states, sortation centers in 19 states with a total processing area of over 3 million square feet and about 2,000 Amazon-owned and partner delivery stations. In 2023, we became the first e-commerce company in India to operationalize a dedicated air cargo service—Amazon Air—to help sellers deliver faster to customers. Our ‘I Have Space’ program partners with more than 28,000 local neighbourhood stores for last mile deliveries. Recently, we have announced a $233 million investment to expand and upgrade our operations network.
7. AWS has powered tens of thousands of businesses and government entities/programs.
AWS opened its first office in India in Mumbai in 2011, followed by the launch of the AWS Asia-Pacific (Mumbai) Region in 2016, which enhanced local cloud service capabilities. In 2017, AWS became the first global cloud provider to be certified by India's IT Ministry and in 2022, it expanded its footprint further by setting up the second AWS Asia-Pacific (Hyderabad) Region in the country to provide customers more options to run workloads with even greater resilience and availability, securely store data in India, and serve end users with even lower latency. AWS in India works with large private sector enterprises such as Ashok Leyland, Axis Bank, Bajaj Capital, Dr. Reddy’s Laboratories, Edelweiss, HDFC Bank, with startups such as BluSmart, Lendingkart, Zoomcar, Healthify, Yellow.ai, Zepto, and organizations in the public sector such as Government e-Marketplace, National Health Authority,, Telangana State Government, Delhi University, among others. AWS’ overall contribution to the GDP of India between 2016 and 2022 is estimated to be more than ₹38,200 crore ($4.6 billion), and the investment supported approximately 39,500 FTE jobs annually in Indian businesses.
8. More than 100 million customers now use Amazon Pay UPI for digital payments.
Amazon Pay UPI facilitates a convenient and instant payment experience for customers whether they are shopping, paying bills, paying online merchants, or sending money to their contacts. The Amazon Pay ICICI co-branded credit card is one of the largest co-branded cards in India with over 5 million users.
9. Amazon’s business priorities align with those of the government towards building a better future.
Our pledges to digitize 10 million small businesses, enable $20 billion in cumulative ecommerce exports and create 2 million direct and indirect jobs by 2025 dovetail with the priorities of the Indian government. Through our partnerships with India Post and Indian Railways, we support the government’s vision of modernizing these two iconic institutions while leveraging their reach to serve our customers better. AWS has signed an MoU with the Indian Space Research Organization (ISRO) and Indian National Space Promotion and Authorization Centre (IN-SPACe) to support space-tech innovations through cloud computing, and develop a skilled talent pool. This collaboration will give space startups, research institutes, and students access to cutting edge technologies that accelerate the development of solutions in the space sector.
10. We are using our size and scale to address the urgency of climate change.
Amazon India has accelerated its sustainability journey through strategic investments across multiple environmental priorities. We've deployed more than 10,000 electric vehicles across 500+ cities—reaching this milestone over a year ahead of schedule—through collaborations with Indian manufacturers like Mahindra Electric, Altigreen, and Tata Motors to drive innovation in last-mile delivery.
Complementing our transportation transformation, Amazon has become India's largest corporate renewable energy purchaser, enabling 53 solar and wind projects that will generate over 4 million megawatt hours annually—enough to power 1.3 million Indian homes. This portfolio includes nine utility-scale farms nationwide and solar installations across 44 operational buildings, providing clean energy for our data centers, logistics facilities, and offices.
Our environmental initiatives extend beyond operations through the Right Now Climate Fund, which has committed $15 million to Asia-Pacific projects, beginning with $3 million in India. These investments support planting 300,000 trees in the Western Ghats to benefit farmers and reducing human-wildlife conflict; creating 75 urban food gardens across four cities, and restoring Mumbai's critical mangrove ecosystems. We've also transformed our packaging approach, with more than 50% of customer orders now shipping in original or reduced packaging—eliminating over 9,100 metric tons of plastic since 2020.
11. Since 2021, we have empowered over 3.5 million students and 24,000+ teachers covering 22,000 government schools across 28 states in India.
Through the Amazon Future Engineer (AFE) program, we are helping learners and teachers from underserved government schools, bridge the digital divide to foster a passion for computer science. We have set up disaster hubs across the country that enable us to provide urgent and essential relief to affected communities in under 72 hours.
12. India remains a priority market for Prime Video.
Since its launch in India in 2016, Prime Video has been entertaining and delighting customers across India, and has now become an entertainment hub, receiving viewership from 99% of India’s pin codes, offering customers thousands of Indian and international movies, great shows, award-winning Amazon Originals, add-on subscriptions, as well as movies for rent – all in a single destination.
